![]() ![]() A file that has synchronized successfully will display a green check mark against it. The sync status of files and folders can be tracked by viewing the status indicator on each file. A shortcut is created in your Favorites, on Windows and Mac. Once installed, you can access files by clicking on the ‘Egnyte’ shortcut that appears on your desktop. Network and external drive locations are not supported. The Desktop Sync data folder should be on a local hard drive. To install and run Desktop Sync, you must be logged in as a user with administrative rights to the computer. For these scenarios Egnyte recommends installing Storage Sync or Storage Sync for NETGEAR. Desktop Sync is also not designed to operate on a server with multiple user accessing files through local permissions. ![]() Installing multiple instances of Desktop Sync on a single computer that is shared by several users is not supported. Users can access files directly through Finder on their Mac and Explorer on their Windows machine.ĭesktop Sync is designed to sync files for a single user on a single computer. Installed on a user's Windows or Mac computer, Desktop Sync seamlessly synchronizes files between the user's local hard drive and your Egnyte account, thereby enabling fast local access to files while also providing online access using any other computer, smartphone or tablet. All rights reserved.ĭesktop Sync provides individual users offline access to files on their personal computer. A shortcut is created in your Favorites, on Windows and Mac.Įgnyte Inc. Accessing Desktop Sync Once installed, you can access files by clicking on the ‘Egnyte’ shortcut that appears on your desktop. ![]() Requirements Desktop Sync is designed to sync files for a single user on a single computer. Users can access files directly through Finder on their Mac and Explorer on their Windows machine. 1 Egnyte Desktop Sync Overview Desktop Sync provides individual users offline access to files on their personal computer. Please contact support at you are unable to uninstall the app and need any help.Egnyte Desktop Sync Readme Egnyte Inc. In such cases, you may need a force uninstaller to remove the application and clean up the leftover files. During the uninstall, you may encounter an error: Installer Error Code 2318. If accidentally done, you will need to uninstall it. Error While Uninstallingĭesktop Sync installation is not supported on a Network Drive. If you wish to reinstall the application, then ignore this step since you can use the same data folder and avoid re-downloading your data. ![]() This step should be performed only if you DO NOT wish to reinstall Desktop Sync on the computer. If you want to remove all your synced data from your computer, locate the Desktop Sync data folder where you created it while setting up and delete the Egnyte folder. You may be asked to enter your computer (Admin) password to continue. Double-click on the Egnyte Desktop Sync Uninstall.Navigate to Finder and select Applications.If you wish to remove any synced folders from your computer, please continue to the Data Removal section of this article.Select Egnyte Desktop Sync and click on the option to Uninstall. Follow the instructions to complete the uninstall.Egnyte ended support for Windows 7, 8, and 8.1 on January 14th, 2020.įor Windows 10: Click on the Start button of your Computer and go to Add or remove programs. ![]()
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